Cancellation & Refund Policy
This page explains the cancellation and refund policy of FS Appliances Repair Service for repair and service bookings.
Cancellation by Customer
- You can cancel your booking free of charge before the technician leaves for your location by informing us on call or WhatsApp.
- If you cancel after the technician has reached your location, a visiting charge may apply.
Cancellation by Us
We may cancel or reschedule a booking due to technician unavailability, bad weather or other unavoidable reasons. We will inform you as early as possible.
Payments
Payment is normally made after the service is completed. Visiting / inspection charges, if any, are not refundable once the inspection is done.
Refunds
- If you made an advance payment and the booking is cancelled before the visit, the full amount will be refunded.
- Refunds are processed to the original payment method within 5–7 working days.
- Charges for spare parts that have been fitted and work that has been completed are not refundable.
Service Complaints
If you are not satisfied with a repair, please contact us as soon as possible. We will check the issue and try to resolve it as per the service warranty told to you at the time of repair.
Contact Us
If you have any questions about this page, contact us:
📞 Phone / WhatsApp: +91 85879 08890
✉️ Email: contact.fs.appliances.repair@gmail.com
📍 Service Area: Delhi NCR, India